Bank of America-Largest check to clear first policy. SUCKS!

Will it ever end? Will the big conglomerates stop abusing the little people? Why is it that its ok to screw your fellow?

My rant comes from this.... Yesterday, I log on to my bank site to find that 6 checks came thru all in the same day. 2 of which were meant to clear on a Sunday so what happens? they clear 2 days early on a Friday. Not saturday. That's fine. I guess. I had just made another deposit that Friday.

They very well could have cleared them Monday. NO they cleared them the previous Friday. what can you do... I had gone to the bank that past friday, hoping to deposit some money to cover the impending issue. But that didn't go in to reflect till Saturday. Plus, then i have to transfer that money. which i did, but for some odd reason it just didn't transfer IMMEDIATELY, like it has in the past, when i don't have a need for it right then. Odd, huh?.

What i couldn't believe, and what has been an issue with millions of people, and which BOA has been sued in the past over, and lost btw (never had to claim fault but did pay out a settlement)... is that they clear the largest check first. It doesn't matter that all 6 came in at the same time/same day. Or that the other five could have cleared. NO! what they do is clear the large $2000 check only. and let me bounce 5 others. $50- to $250.

If they clear 5 and bounce one, Bank of America only gets $35.
If they clear 1 and bounce five, Bank of America gets $175....

What a crock! or should i say crook.

I called. I spoke. They don't care. Its their policy. I mentioned that this is unethical. Sorry, its in your agreement. I looked at their agreement. This is a snapshot of what they have to say about it.

They essentially do this on purpose. Of course why wouldn't they? More profit for them!

Isn't there any kind of regulation that can stop them from raping the commpon JOE? If i had the money to pay out this extra added mistake, then i wouldn't be having this problem in the first place. Goes against reason, huh?

Most people do not have the added coverage. And of course, they mentioned to me, overdraft protection. Oh i did that! and stopped it pronto, I lost all control over my account at that point. Items came in earlier than expected, automatic withdrawals from my visa started happening. It became a mental safety net for someone like me. As is the hope of the bank. That you start relying on this service. and of course at 32% interest. (but thats another rant, another day)...

I don't know how they do it. How they get away with it. But they can manipulate your account in such ways as things are "pending" for 3 days, but on some days they go in immediately. Like the day, i was on the phone with a company and saw in REAL time it post to my bank account, the minute i hung up with the catalog company. Huh? So which is it? Why did last weeks deposit check sit pending for 3 days, when last months deposit was available the minute i drove out of the banks parking lot??

Here is the full description of their policy. You know the mice type brochures sent in your monthly statements? I've been "no Mail" now for over a year so that is intriguing. I told that to BOA, and she tells me well i signed my agreement of this policy when i opened my account. Well, i opened my account when i was 16 years old. It wasn't even BOA, it was Barnett Bank.

And here is another tidbit. I'm more important to them than someone that has a large account, with lots of money in it.. Get this!!! This quote taken from consumer law site:

Furthermore, it is often a small group of vulnerable consumers that make up most of the bank’s newly increased profits from bounce protection. One bank consultant revealed that 80% of a bank’s overdraft income comes from about the same 15 to 25% of their customer base.46 Another consultant estimated 4% of customers pay half the fees, as much as $2,000 per customer annually.47 This group of probably disproportionately low- to moderate- income consumers is carrying the weight of the huge run-up in overdraft income for banks

This sounds like the bully on the playground. They don't hit up the the strong, only the weak.

I'm finding this all .... Disgusting. Unethical. Cheap. Sleazy. Ridiculous.

I want to change accounts. I did some cursory research and ALL the big banks do this. And just the thought of moving my account is daunting. The hours spent getting my online banking all set up the way i wanted it. The time spent in-putting all the information. Finding all the mailing addresses. Setting up my automatic monthly payments. And getting those the way i want them. The Quicken files all organized by accounts. Setting up my computer to do it seamlessly. and so on....It will take me a month, or longer, to start over somewhere else. AND THEY KNOW this. And they got you, by the bootstraps. And so what does one do? where does one turn? To BOA this is their right. It says so in their agreement. They can and will screw you every chance they get. And its all legal. Because they put it in their service agreement, THAT NO ONE EVER READS.

You can find the full online agreement here.

1 comment:

  1. Yes I completely agree to you that this policy is unethical and Bank of America is cheating its customers by this practice. It must be stopped immediately either by the government or the courts.


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